Terms of use


By using this web site, you agree to these terms and conditions. If you do not agree, please exit and disregard the information contained herein.


1. General Information

This site contains material about Vifor Consumer Health Ltd., Route de Moncor 10, CH-1752 Villars-sur-Glâne, which may be of interest to Vifor Consumer Health Ltd's employees and customers, as well as to members of the health care community and the general public. Please feel free to browse this web site. Your access and use of the information contained herein is subject to the following terms and conditions and all applicable laws. By accessing and browsing this web site, you accept, without limitation or qualification, these terms and conditions and acknowledge that they supersede any other agreement between you and Vifor Consumer Health Ltd.
Vifor Consumer Health Ltd. maintains this web site for your personal use. This web site and its contents are intended to comply with the laws and regulations of Switzerland. While you can access this web site from outside Switzerland, it is administered and managed in Switzerland.

2. Medical Information / Conditions

Please note that product information presented on this website is intended only as a brief summary for the visitor's convenience in relation to the activities of Vifor Consumer Health Ltd. Not all products or indications are licensed in every country and may be subject to further local variations. For specific product information you should always consult the local summary of product characteristics. For advice on medical issues you should always consult your local medical practitioner.
While there may be information on this web site related to certain medical conditions and their treatment, should a medical condition exist, promptly see your own physician or health provider. Vifor Consumer Health Ltd. do not offer personalised medical diagnosis or patient-specific treatment advice. Indeed, only your doctor or other health care professional, as a learned intermediary, can determine if a product described in this web site is appropriate for you.
Attention: Please do consult with your doctor or other qualified health care professional before using any product discussed within this website.

3. Copyright and Restriction on Use of Material (Noncommercial Use)

This web site is copyright protected. Any textual or graphic material you copy, print, or download from this web site is licensed to you by Vifor Consumer Health Ltd. and/or its subsidiaries for your personal, noncommercial home use only, provided that you do not change or delete any copyright, trademark or other proprietary notices.

4. Limitation of Liability

Vifor Consumer Health Ltd. will use reasonable efforts to include accurate, complete and up-to-date information on this web site, but Vifor Consumer Health Ltd. makes no warranties or representations as to its accuracy, completeness or frequency that it is updated. All users agree that access to this web site is at their own risk, and that neither Vifor Consumer Health Ltd. nor any party involved in creating or delivering this web site shall be liable for damages of any kind, including without limitation, any special, direct or indirect, incidental, or consequential or punitive damages (even if Vifor Consumer Health Ltd. has been advised of the possibility of such damages) arising out of access to, or use of the information contained on this web site, or any errors or omissions, misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this web site. This limitation includes damages to, or for any viruses that may infect your computer equipment.

5. Disclaimer

Information and related materials are subject to change without notice. This web site, and all information and related materials it contains, are provided "as is". Vifor Consumer Health Ltd. makes no representation or warranty whatsoever regarding the completeness, accuracy, "up-to-dateness", or adequacy of, or the suitability, functionality, availability, or operation of this web site or the information or materials it contains. By using this web site, you assume the risk that the information and materials on this web site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements. Vifor Consumer Health Ltd. specifically disclaims all warranties, express or implied, including without limitation, the warranties or merchantability, fitness for a particular purpose, and non-infringement with respect to this web site and information, graphics and materials contained herein.

6. Links to Other Web Sites

This web site may contain links to, or be accessed from links on other web sites. Vifor Consumer Health Ltd. does not have responsibility for, or control of, the contents, availability, operation or performance of other web sites to which this web site may be linked or from which this web site may be accessed. Vifor Consumer Health Ltd. makes no representation regarding the content of any other web sites which you may access from this web site.

7. Concerning Your Privacy

Access to this web site may be monitored by Vifor Consumer Health Ltd. If monitored, the requesting URLs, the machine originating the request, and the time of the request, are logged for access statistics and security purposes. Your use and access of this web site constitutes your consent to such general monitoring. Please see Vifor Consumer Health Ltd's PRIVACY POLICY for details on how information from the web site may be gathered and used.

8. Trademarks

All trademarks, logos and service marks appearing in this web site, and as designated with either a trademark symbol or type form that is different from the surrounding text, are trademarks owned by or licensed to Vifor Consumer Health Ltd., its subsidiaries or affiliates. Notwithstanding this disclaimer, all other names and marks mentioned in this web site are the trade names, trademarks or service marks of their respective owners.

9. No License

Nothing in this web site shall be construed as conferring by implication, estoppel or otherwise, any license or right to use in any form or manner any patent, copyright or trademark of Vifor Consumer Health Ltd. Please be advised that Vifor Consumer Health Ltd. protects its intellectual property rights to the fullest extent of the law.

10. Submissions (Information to Vifor Consumer Health Ltd.)

The submission of any unsolicited information, such as questions, comments, or suggestions, to Vifor Consumer Health Ltd., either through this web site or by any other means of communication, shall NOT be considered confidential. Vifor Consumer Health Ltd. shall have no obligation to you of any kind with respect to such information. By submitting any information to Vifor Consumer Health Ltd., you understand that Vifor Consumer Health Ltd. shall be free to reproduce, use, disclose, display, exhibit, transmit, perform, create derivative works, and distribute the information to others without limitation, and to authorise others to do the same. In addition, Vifor Consumer Health Ltd. shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and other items incorporating such ideas, concepts, know-how or techniques.

11. Other

These web site usage terms shall be governed by and construed in accordance with laws of Switzerland. If any provision herein is held to be unlawful, void, or for any reason unenforceable, then that provision shall be eliminated or limited to the minimum extent necessary and such elimination or limitation shall not affect the validity and enforceability of any remaining provisions. These web site usage terms constitute the entire agreement between Vifor Consumer Health Ltd. and you relating to the subject matter herein and you agree to indemnify Vifor Consumer Health Ltd. for any claims or damages resulting from your failure to abide by these terms and conditions.
Vifor Consumer Health Ltd. web site may be unavailable from time to time due to mechanical, telecommunication, software, hardware and third-party vendor failures, updating or construction. Vifor Consumer Health Ltd. cannot predict or control when such downtime may occur and cannot control the duration of or be held liable for any damages resulting from such downtime. Vifor Consumer Health Ltd. reserves the right to alter or delete material from this web site at any time. Vifor Consumer Health Ltd. may, at any time, revise these web site usage terms by updating this posting. You are bound by any such revisions and should, therefore, periodically review these terms to review the then current usage terms.

12. Vifor Consumer Health Ltd's Privacy Policy

Vifor Consumer Health Ltd. thanks you for visiting its web site. Because we are committed to respecting the privacy of our web site visitors, this web site privacy policy describes the information we may collect from you during your visit to our site, how we may use it, and how we will protect the information which you may opt to provide. This policy explains the efforts to balance our business interests in collecting and using the information we receive from you with your need for appropriate protection and management of any personally identifiable information that you share with us. Please note that by accessing and using this web site you automatically consent to us using any information provided by you in line with this policy.

13. Personally Identifiable Information

Personally identifiable information includes your name, address, phone number, e-mail address or any other information which might reasonably be used to identify you individually. Vifor Consumer Health Ltd. collects personally identifiable information from web site visitors only when it is voluntarily provided. Vifor Consumer Health Ltd. will not otherwise collect this information from you on our web site. At those portions of our web site where we provide you with the option to input personally identifiable information, we notify you of the uses we intend to make of that information in any given instance. When Vifor Consumer Health Ltd. receives personally identifiable information, we may use it for reasonable business purposes, just as non-Internet businesses do. For example, we may use this information to contact you, via e-mail or regular mail, to provide you with information we believe may be of interest. It might also be used for compiling data and analyses to understand and serve our customers needs. Data is also compiled to evaluate the use and utility of the services we provide online. Your information may be transferred for processing and use to Vifor Consumer Health Ltd. facilities in other countries and regions of the world. Personally identifiable information will not be sold or rented by Vifor Consumer Health Ltd. unless the user is first notified and expressly consents to such transfer.

14. Collective / Aggregate Data

Vifor Consumer Health Ltd's web site may also collect information from you that are not personally identifiable. For example, we might track information about the date and time visitors access our site, the type of web browser they used, and the web site from which they connected to our site. Our web sites collect this information by depositing certain bits of information called "cookies" in a visitor's computer. This technology does not collect an individual visitor's personally identifiable information. Rather, this information is collected in an aggregate form. The cookies can tell us how and when pages in a web site were visited and by how many people. This aggregate information will enable us to improve our web sites to serve and inform you better. It also may allow you to shortcut access to points of interest on our web site when you reenter our system. Attaching this device to your system has no effect on how it performs.

15. Links to Other Sites

As a resource to our visitors, Vifor Consumer Health Ltd. may provide links to other web sites. We try to carefully choose web sites, which we believe are useful and meet our high standards for the accuracy and utility of information. However, because web site design and content can change so quickly, we cannot guarantee the standards of every web site to which we link. Likewise, we are not responsible for the content of any non-Vifor Consumer Health Ltd. site. We also cannot guarantee the privacy policies of these other sites and suggest you check the privacy policies of those sites directly.

16. Choice

If you wish to stop receiving any e-mails or other communications from Vifor Consumer Health Ltd. which may be sent to you in the future based on your request for this information, or if you have submitted personally identifiable information through a Vifor Consumer Health Ltd. web site and would like to have that information deleted from our records, please notify us via the contact form on the this site. Your wishes in these matters will be honoured.

17. Accuracy

Vifor Consumer Health Ltd. will make every effort to maintain the accuracy and confidentiality of any personal information you supply to us. If you wish to make additions or other corrections to the information that you have sent in, please transmit it to us via the contact form on the site.

18. Security

All information transmitted to this Vifor Consumer Health Ltd. web site is secure to the extent possible using existing technology. Unauthorised third parties should not be able to access it during transmission. We will store the information that you share with us securely and will take appropriate steps to protect it from unauthorised access or disclosure. While no security steps can offer 100 percent protection, we utilise state-of-the-art technology and systems to prevent unauthorised access to the information we hold. We will limit access to this information to those Vifor Consumer Health Ltd. personnel with a need to know. We educate our staff about their duty to protect your privacy.

19. Children

Vifor Consumer Health Ltd. does not intentionally collect or retain personally identifiable information about children who are younger than 18 years of age. If your child may have submitted information to us without indicating their actual age, and you would like it removed, please advise us through the contact form on the site, and we will delete it immediately.

20. Changes

Any changes to this privacy policy will be communicated promptly at this location. Please check the privacy policy periodically to review any changes that may have been made.

Thank you for visiting the Vifor Consumer Health Ltd. web site. We value your interest and ideas. If you have any comments or concerns regarding the use of information provided to Vifor Consumer Health Ltd. via an Internet site, please contact us via the contact form on the site.


Vifor Consumer Health Ltd.

Route de Moncor 10
P.O. Box
CH-1752 Villars-sur-Glâne 1

+41 58 851 93 00
+41 58 851 95 95

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